 Special Customer Testimonials
We all hope you enjoy the shopping experience at The Tan Factory and even better hope you like our superb range of products and bargains. Here we have a ‘Special Customer Testimonial’ section. This is where you can read other customer's comments about our website and our products. Check back every month for new updates.
Send us your Testimonial. |
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The best friendly speedy service we all want. I def the cheapest around I have searched !!! Thanks again x
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many thanks Janet for help and guidance without any pressure to purchase and swift delivery of items as first time user cannot wait to get started and sure i will be back for more!
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power tan makes the best sunbed lotions. absolutely fantastic fragrances and value for money. I have tried many of the creams but now I stick to black onyx which I found the best. keep up the good work!!!!!!!!!
laura kealey |
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Liked all the skin care information etc, interesting reading not just another buy a product and leave site! |
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Hi Janet and all.
Just Note to let you know l received My Mojo today, quick service as always and as always very Thankful, l'm off to Datona beach for 2 weeks so need little Mojo with me, again Many thanks and you all have a good day and summer.
Elaine. |
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Thankyou Janet.
If only all companies were as nice as yours! I hope you're doing well out of your business - you deserve it...as well as a medal for customer service! I'll nag the queen about it the next time she comes hostelling around Ukraine.
Nick. |
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Hi Janet
Received the Mojo Today, would like to say a big THANKYOU to you and Chris. it was much Appreciated you not taking the money for the difference, again Thankyou. Keep up the good work for all us sunbed lovers, you and your creams keep a smile to us even on a dull day.
Many Thankyou's to you all.
Have BRILLIANT weekend
Elaine WalkerHunter |
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Good Afternoon
I received my order THE VERY NEXT DAY, which I was MOST impressed with I will definitely be ordering from you again. I haven't used the product enough yet to comment on but so far so good and I will put my comments on the web site.
Many thanks
Allison Bristow |
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just want to let you know how pleased i am with your tanning products i was a fan of emerald bay but now i am converted to your products at the moment i am using c2fx and minx keep up the good work i am looking forward to trying some others thank you angela d Eastoe |
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Amazing prices - especially when compared to my local salon - and terrific service. Will definitely shop with you again |
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Dear Tan Factory Team, Just like to say thank you for a perfect transaction,excellent products as described and deliverd within 48 hours. Highly recomended and will be ordering again soon.Many thanx Ellen. |
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hi everybody at the tanning factory i am opening my own beauty salon very soon,ooow an now i found this website very helpfull,and i will most definatly be using you as a supplier.thank you speak to u soon.Jacqueline |
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i was very impressed with the service, great products at very low prices and arrived the next day!!! will definatly be ordering from here again!! |
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BRILLIANT SERVICE!
BARGAIN PRICES!
DOES EXACTLY WHAT IT SAYS ON THE BOTTLE!
WHAT MORE CAN U ASK 4!
I HIGHLY RECMND THIS PRODUCT AND SELLER!!!!
I USE OFTEN AND SHE IS VERY FRIENDLY POLITE AND ALWAYS WILLING TO HELP IN ANYWAY SHE CAN!
95 OUT OF 10!!!!
THANX AGAIN
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very easy website to access and great products
krisila baker
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I ordered ''Trimmers'' they arrived super quick. They''re much cheaper at The Tan Factory. Great Product! Great Price! Will be ordering again. |
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Dear The Tan Factory,
Amazing service, products arrived at 9.30 this morning.............!!!
many thanks
Alan |
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Many thanks for your reply. I must say how impressed I am with your customer support serivce. I shall be buying from you again in the future when I need something else.
Thanks again.
Sharon Ferster |
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Hello Janet,
Hope you are well and thank you for very lovely email to let me know Iam this month Tan Factory Prize Draw Winner, what a real nice surprise and thank you again.
With kindest regards as always,
Barry
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Many thanks for the follow up email, not many companies are so concerned! Yes I received my order very soon after ordering, which was much appreciated. I will certainly recommend you to my friends.
I look forward to ordering again soon.
Many thanks
Laura Hudson
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Hi Janet,
All just arrived... so many thanks for getting them here in time for my holiday. As usual - fantastic service to match your fantastic prices!
In the end I managed to use £2.03 worth of loyalty points on this order!
Well.... I'm off to Egypt now! I'm so excited - my first time there. I'll let you know how it goes and how brown I get with your products!
Very best regards,
Wendy :-)
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I Like my shopping experience at the Tan Factory on-line. It
was an easy site to navigate, pleasing to the eye, bright and colourful,easy to see the words, easy to fill in the order form too.
In addition, the choice of paying by cheque or credit card made it a good
way to buy.
Kath Richards
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Hey!
I ordered some trimmers daytime (28 caps) from you on the 17/09/05. I just wanted to say that the product worked a treat, your price was really reasonable (almost £5 cheaper than my local tanning salon), and the service I received from you was outstanding and so friendly!!! Thank you!
I will definitely be recommending you to anybody who wants to buy tanning or slimming products!!!
Best Wishes,
Mark
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Thank You for the VERY prompt delivery service. I received the items just 2 days after placing the order with you, which was brilliant. Once I make my way through these tanning products, I will no doubt be placing future orders with you also.
Thanks Again...
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I would like to thank you for your help in advising
which tan cream to use , the order came very quickly
and I will certainly recommend people to your website.
Many Thanks
Mr A D Richards
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Hi Janet and all...... l thankyou l recieved all my order, l did email you to let you know, again l am very pleased with all my order and have a lovely dark tan, keep up the good work for all us tan factory fans
with regards
Elaine
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Hi Linda…….. Thank you for the email back and the quick response, l don’t know what went wrong with my L Points but anyways its all ok now and with many thanks to you, just ordered some more lotions …lol… boy I’m hooked… but there’s so many too choose from and there all good and l am pleased with everyone l have l orderd, though l have orded the Mojo again its real good and plus l’m off to the States 4 August to be with my boy friend and so l am taking the Mojo with me as its great also out doors, plus he wants one of the Dolly’s… he thinks its kool…. Bless him………. So again a BIG thank you for the email and keep up the good work you do and slow down on all the new lotions….ha-ha as l want to try them all…. Think of me on Daytona Beach… with my mojo and dolly, and not for getting Steve too…,
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Hi
I would just like to say thank you for your e-mail and my order, I received it within 2 days as usual. I have been using The Tan factory now for about 6 years and your service is second to none.
Thank you again
Chris Hodder
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Dear Janet and all the team......... l thank you for my prize draw gift and it was a surprise, all your products l have bought have been excellent had no disappointments with any of them, my favourite is the Mojo, l have a mocha skin anyways, so when l tried it l see a difference straight away, plus the dolly's cool ha-ha.. L have tried many lotions as there are so many but liked them all anyways its good to try different ones. The news letter you send me each month is good to read with helpful tips. THANKYOU..
Again thank you for the prize can't wait to try it, Keep up the good work you do a brilliant job.
With Many thanks and all the best to you all
Tan factory fan
Elaine walker-Hunter
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Thanks for the follow up
I certainly did receive the order and as usual it was within the gob-smackingly fast 24 hours. Why can't other companies be as efficient as you??!!
Thank you so much!!
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Hi,
Yes I have received my order and was very impressed with the delivery time. I have placed another order and thank you for the loyalty points.
Regards
Pat
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Yes I received the order thank you very much, it was with me within 24
hours. I have used you a few times and am very happy with the service you
provide, infact I have already recommended you to four of my friends who
have also made purchases from you and I'm sure they will recommend you to
anyone they know too. I thought the Double Jump Start (Raspberry) cream
was
excellent value for money, escpecially being buy 1 get 1 free. That very
cream is being sold in our local sunbed shop for £24.95, and with you it's
an incredibly £11.99 for 2, Obviously on offer at the moment with you
guys,
but there's no doubt where I will be buying it from in future. Also
another
great cream is the 'Ambrosia Deluxe' really brings the tan out.
Thanks again for your great service
Gemma Williamson
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Hi,
Just wanted to reply to your courtesy email. Yes, i am totally satisfied with products bought and the superb service! I am away to place another order and will certainly be recommending your company.
Many Thanks
Irene |
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I would like to say what a truly fast, efficient and reliable service you provide.
I was amazed at the speed at which you supplied the Trimmers Weight Loss Pills to me and it was extremely refreshing after problems I have experienced trying to buy the same Trimmers product over the internet with other companies.
I will definitely be recommending you to others especially as you also beat them hands down with your competitive prices and I will be staying loyal to your company, keep up the good work.
With many thanks and kindest regards
Heidi Hughes
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I AM AN AVID FAN OF CHERRY BON BON BUT MY LAST ORDER I TRIED BLACK ONYX AND FOUND THE RESULTS AMAZING!! I ALSO TRIED CASHMERE NON TINGLE WHICH WAS NOT AS EFFECTIVE BUT WORKED BRILLIANTLY ON MY RECENT HOLIDAY.
WILL BE ORDERING BOTH AGAIN.
BRENDA |
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Hey team..
I received the packet 2 days ago so everything is allright. Thank you for
your service, you have been very kind. I know I will visit the tan factory
again.
Kind regards Anders Mathiasen, Denmark
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Yes, I have received the order and I am very pleased with the product. I regret there was such a complicated error, but you have been more than helpful finding the error and fixing it quickly. I do appreciate all you have done. Thank You for your kindness. I would also like to Thank you for giving me the lotion free of charge. Your commitment to your customers is outstanding. Thank You again for everything. April Jacobs |
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Dear Janet
I just thought I would send you a quick note to say thank you and to let you know how impressed I am with the service I have received. I only ordered my trimmers yesterday afternoon and was very surprised to see them arrive today. To me that is excellent service and it is very rare you see that now a days.
The hand written note is lovely touch along with the free wipe, you are made to feel that your custom is appreciated.
Thank you very much I will use your company again and I shall recommend you to others.
Best regards
Patricia Simpson
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Thanks and yeah I did receive it in an amazing 16 hours ish after I ordered it……absolutely amazing!!!
Fantastic service as ever
Thank you
Hayley
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dear janet and the team,
just a quick note to say thank you for the mega fast delivery of my creme de la creme. i only ordered it yesterday and its just arrived.
i'm just off to my local sunbed for a tryout!!!
many thanks again.
claire xx
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Hi
thanks and yes I received my order and have started taking the trimmers in three days my energy levels have shot up and so far I have lost 3cm round my hips which is great. Thank you for responding so quickly when I informed you there had been a delay. And I really apprecitated the handwritten letter that came with my order. It's not often that retailers offer such good customer service and I should know as I work as a personal buyer for a buying service and use internet retailers as well as high street ones on a daily basis for my job! Two very happy thumbs up!
Thanks again
Karina Curpen
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Yes and thank you very much. I have always enjoyed the Cherry BonBon when
I used to tan at Power Tan....and was sad when they went out of business
here in my hometown. I can't begin to tell you how happy I was that you
carried the lotion I am used to using. It's nice to have it back again. I
just really like how it makes my skin feel & smell. Thanks a bunch for
shipping it to me so quickly. I have saved your site in my favorites & you
will hear from me again for sure.
Thanks again,
Mary
(A VERY Happy customer)
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WOW!! what a great site i have purchased from the tan factory twice now and can not fault it. I have bought the twilight teeth and noticed great results on first application, the liquid sun lotion/oil is great and the results are instant. I use the sun bed for medical reasons and the tan factory has been able to make it a pleasure for me no longer a chore. I can not wait to do my sessions now and look great with a tan. I love the personal notes in with the orders you dont just feel like another customer on their data base. Keep up the great work i shall always buy from you.
Sharron Alderman |
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Yea i recieved the order. thank you very much you are very kind and i apprieciate the card and all that you have done for me. you really go that extra step. i will definitly continue to do business with you as well as recommend you to others. thanks again.
Stuart Styles
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I would just like to say thanks for brining such great prices - I have since found creme de la creme elsewhere on the net at over £23.00 and secondly many thanks to Janet who has helped me get my products delivered after a little bit of hiccup. I now can''t wait to get down to the salon this afternoon and start using this fabulous smelling product....if it works as well as it smells then I am going to be over the moon. Look forward to getting my lotions from you in future, once again many thanks your customer service is spot on. |
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I thought I'd take the time to e-mail you about how pleased I've been with your service. I've only made two separate orders from you so far but I was amazed and very pleasantly surprised at the speed of the delivery. This was very convenient! The products themselves have been excellent and were good value for money.
I will definitely continue to shop with you for all my tanning needs!
Melanie Webster |
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Hello,
Just a quick note to say thanks for the newsletters each month. I
thought you might like to know that I have been a fan of Creme de la Creme for a
while now but after this afternoon I have become an even bigger one. I
have tried most of the 'oils' for maximum tanning but can't take the tingle -
after about 5 minutes it starts to drive me nuts. I tried Creme de la
Creme and it gave me the same tanning results without the agony!.
I put some cream on and went on my sunbed this morning and then went
downstairs for a cup of coffee. I decided the weather was so nice I'd
take it in the garden - this is unheard of in March - I live in Lancashire for
goodness sake - not known for its brilliant weather. Anyway, I was
reading the paper and having another cup and then chatting to a friend who called
round, mowed the grass and to cut a long story short came back inside at
3.00pm and couldn't believe it when I looked in the mirror - I looked like
I had just spent the day on a spanish beach - fantastic colour and it can
only be attributed to the fact that I had put the cream on earlier in the day.
If it works like this in Southport than I can't wait to get to Majorca at
Easter.
Australian Gold Velocity or Maui Babe (which is great but stinks and
leaves brown oil stains on everything) and they don't offer any protection
either. To be honest anything with a factor in it doesn't seem to have any effect
on me. After today's results I can't wait to try this outdoors again.
Thanks again.
Joy from Southport |
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I have been using sunbeds for a few years, and find buying
tanning creams very expensive, I only recently spent £55 on a cream which I
was told was the best on the market, I have been told since then, that this
company have gone bust, and the cream is not that brilliant. Wanting to
purchase another cream which I had seen in a shop for £45, I decided to have
a look on the internet, I was amazed to come across this website at such
brilliant prices, the cream I was looking for was just £20.99. I ordered
this cream (California Tan Ambrosia) yesterday along with another one (with
free delivery) and was gobsmacked when they arrived at 7.30 this morning!!!
So I tottered down to the tanning salon today and showed them the cream I
bought and how much I paid for it, her face was a picture, and the cream was
excellent (California Tan Ambrosia)
I would like to say how impressed I am with the service you provide and
myself and my friends will definitely be purchasing more products from you
in the near future.
Keep up the good work! |
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Dear Janet & Team,
Many thanks for such a fast response in fulfilling my order (Ambrosia Dark DeluxeTan accelerator and Black Onynx MagicTan accelerator). The products arived in perfect condition by first class post this morning !
I will definitely purchase from you again
Cheryl
P.S. The personalised letter was a nice touch too - Thanks. |
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I'm not a regular sunbed queen, so when ive got a special
party to attend i like a bit of colour. i wanted bargain cream with a quick
tanning affect. i found that cream here.....primo. no lookin back now....my
friends were so impressed they asked me to order them the lotion to. thanks
for your low prices tan factory. |
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I'm proud to say I'm ADDICTED !! Since finding the Tan Factory I've been
able to afford to tan more and even be the proud owner of my own vertical
sunbed ! I've introduced many of my friends to the Tan Factory who think the
lotions and creams are great value for money.
So thankyou to the Tan Factory for affordable & reliable service !!
Many Thanks Angie in Bilston |
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I would just like to say how brilliant the quality and
service has been. You can not beat the price any where. I have reccomened
this site to loads of friends, and to quiet a few sun bed salons too. You
are the best. Jayne from Stoke On Trent. |
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Hello, Tan Factory!...I have purchased your products for my
"tanning project" of 2002, and am very pleased with the results..I love
basking in the warm rays of our sun here, however short the summer seasons
are in the northern portions of the US..I opt for a "natural" method of
tanning, and do not use tanning beds, or lamps. It is a much looked
forward-to summer project of mine to progress into the bronzy skin tones I
have been able to achieve with sensible exposure, and the right products. I
look forward to purchasing products soon..Keep up the great service and
products!...Best Regards,
A loyal return customer, Donna from Ohio, USA |
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I am lucky to work in a tanning shop so it was an extra bonus to find this site with such wonderful creams at half the price I have been paying.Sunbeds are my second home I am always looking for creams you could say I am a cream fanactic. The service is wonderful and I always receive them so quickly, I would reccomend this site to anyone who is looking for the ultimate sun tan .
Thanks for all your help in me acheiving this, Tracey from Norfolk. |
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I've become an addict, not something one wishes to admit, a tanning addict!! Why do we have to give up the two week tan we got on holiday? We don't, you can keep that great feeling of looking good and continue to wear those summer clothes for longer. Before you start to take up tanning seriously find a great tanning salon to go to with top of the range sunbeds. I attend my local salon (Florida Sun in Crewe) at least 3 or 4 times a week, you need to prepare your skin.You need to exfoliate and moisturize and most important of all apply a tanning accelerator. I purchase all my tanning creams from The Tan Factory I find their prices can't be beaten and the products are excellent!I don't use anyone else my favorite is Power Tan, Black Onyx.I've become a lifetime member of the tanning fraternity and intend to stay that way. Go for the sun!!!!
Thanks to all at The Tanning Factory, great website.
Andrea: Crewe Cheshire |
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A Great Big Hi to all at the Tan Factory
Just wanted to say thank you for a super site, simplicity itself. Have found all your products to be top rate and service very prompt certainly within two days. The Tan Factory is highly recommended and certainly cheaper than buying from salons. Well done to all at the Tan factory and keep up the good work.
Yours sincerely
Judith wall |
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I've always loved tanning, longing for hot summer days!
Then I discovered sunbeds. WOW! What a discovery!
I realised I didn't have to be pale any longer!
Then, one day I decided to look online for some new sunbed lotion,
that's when I found The Tan Factory web site. I loved it! All my
favourite tanning accessories in one place, it was like heaven!
I always like a choice when it comes to lotions, to see what works
for me. At The Tan Factory there are so many varieties I don't think
I've bought the same one twice yet. I have always found delivery
to be fast, with friendly notes attached asking how my tanning is
coming along.
Tanning has always been my 'ME' time, and The Tan Factory has made
that such a pleasure for me. And they make me feel more like a friend,
not just a customer!
Thank you, everyone at The Tan Factory!
Lisa, Plymouth
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I have a thing for tanning..........a very big thing........for some
reason no one I know has it. I appreciate the electric beach, single
or double canopy it makes no difference but show me a turbo bed
and it's all over!!!!
I'm also all out for new tanning products, but only ever purchased
them form my local sunbed shop.......BIG MISTAKE!!
That's when I knew that my quest had begun...............well, actually
it didn't last that long as the first site that tickled my fancy was
the Tan Factory.... I proceeded to look through the many pages of exquisite
products. There were large bottles, small bottles, sachets, everything a tanning
princess needs....I had to place an order when I encountered the fantastic
looking Ambrosia - wasn't this the food of the gods??? Not anymore......
I'm so glad that I found the Tanning factory on that fateful day.
I don't think that my tanning future would be the same without them.....
Thanks Guys your greeeeeeeeaaat!!!!! A huge wooooooohooooo for the
Tanning factory...xxx
Samantha
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